by Tom Okarma | Feb 1, 2010 | Blog, Leadership, Strategic Planning
They say if you want to improve something, start measuring it. School grades, weight, financial results; we measure a lot. But, do you measure what really counts-the activities that ultimately determine results? Do you know what key activities determine your...
by Tom Okarma | Jan 1, 2010 | Blog, Board Development, Leadership
Have you ever considered conducting a 360° review on yourself? Do you know what they are? I was somewhat reluctant to go through one, but wow, what a useful experience! I wish I had done it earlier in my leadership career. A 360° review provides you (and you alone)...
by Tom Okarma | Dec 1, 2009 | Blog, Leadership
Have you ever felt your organization was not humming along as well as it could? Have you ever wondered if the organization was operating at peak efficiency? Do you suspect your departments are individual silos, resulting in missed opportunities to collaborate and add...
by Tom Okarma | Nov 15, 2009 | Blog, Leadership, Strategic Planning
Every company and leader says they are client-centered and are there to provide services that help them. And, most of the time, the services do. But, have you taken a close look at your clients lately? When was the last time you evaluated your current service...
